Kugamon versus DealHub
The Difference is the Design. Seeing is Believing.
No Salesforce-based Data Storage
- DealHub is a separate application to Salesforce that integrates limited transaction data, such as Account and Contact details
- Key transactions details, such as Quote and Order information are stored outside of Salesforce
- Requires Administrators and Users to repeatedly Login In and Out of Salesforce to transact or report on a sale
- Kugamon is 100% built within Salesforce, meaning Kugamon's application logic and data is native in Salesforce
- This allows a common and intuitive experience for Administrators and Users
- Moreover, Kugamon's design is based on Salesforce's; whereby a new User can easily grasp Kugamon records and functions
Salesforce Integration Lacking
- Based on former DealHub customer feedback, DealHub's Integration to Salesforce is not ready for primetime
- DealHub provides a composite app to Salesforce that presents a window to the DealHub's transaction
- Managing the transaction requires Logging into DealHub
- Kugamon is 100% built within Salesforce, meaning Kugamon's application logic and data is in Salesforce
- Kugamon gains the benefits of Lightning, such as scalable architecture, faster operations, responsive deisgn, and better extensibility.
- This allows a common and consistent experience for Administrators and Users
Limited US Based Support
- Current and Former DealHub Customers are tired of 6am Support Calls with DealHub's main support team in Israel
- The time difference with United States, especially the West Coast, has made routine questions a multi-day event and frequents issues a long-term nightmare
- Kugamon takes pride in delivering world-class support
- Our Support Team is based in San Francisco, Philadelphia, and Rotterdam
- All of our support team members are experts in Kugamon, as well as, Salesforce
Guide Selling Is Difficult to Administer
- Accounts come to Kugamon telling us that for simple changes, they have to rebuild the entire Guided Selling paths
- Experienced Sales Reps feel restricted and cannot deviate from Guided Selling paths
- Kugamon does not offer a Guided Selling Only solution. Our research concluded that Revenue Operations teams want flexibility
- Kugamon allows Administrators to tailor the CPQ experience for their Users, allowing them the flexibility to make modifications when requirements change
- Savvy and Power Users will find Kugamon comfortable to use, while allowing them to build the Quotes and Orders necessary to close the deal
Reviewed other Apps, and found Kugamon best fit for our client.
We are a Salesforce.com consulting partner, and after reviewing other apps, our client decided that Kugamon made the most sense for their business. Kugamon has ...
Reviewed other Apps, and found Kugamon best fit for our client.
We are a Salesforce.com consulting partner, and after reviewing other apps, our client decided that Kugamon made the most sense for their business. Kugamon has been responsive to our clients needs and the functionality meets the needs for ERP and eCommerce. They have also partnered with us for client support.
Awesome Product, Unbelievable Support
We originally purchased Salesforce to empower our sales staff. However, soon after we realized we wanted them to do more within Salesforce. Soon after we ...
Awesome Product, Unbelievable Support
We originally purchased Salesforce to empower our sales staff. However, soon after we realized we wanted them to do more within Salesforce. Soon after we purchased Kugamon and have been delighted ever since. The app has now scaled to our entire sales team and we are looking to expand to other operating units . The team at Kugamon is truly amazing. Our implementation consultant made the implementation a breeze and allowed us to focus on the things that matter - Sales. Whenever we have a question the Kugamon Support team gets back to us immediately - really a rarity for an enterprise software company of today. Thank you Kugamon!!!
Amazing support
This is for the support that I got today from Kugamon. I have been working with so many package providers of all sorts. This is the first time in last 12 years ...
Amazing support
This is for the support that I got today from Kugamon. I have been working with so many package providers of all sorts. This is the first time in last 12 years when I got an almost instant response and got the issue resolved too. Thank you so much for this support you provided.
This CPQ has been a joy to implement
Today, we launched phase 1 of our Kugamon CPQ implementation. CPQ is tough work, there's no way getting around it. Partnering with Kugamon and their ...
This CPQ has been a joy to implement
Today, we launched phase 1 of our Kugamon CPQ implementation. CPQ is tough work, there's no way getting around it. Partnering with Kugamon and their exceptional team makes it a lot easier. My team and I discovered Kugamon when we were searching for a 100% Salesforce native CPQ. We looked at several different vendors, but most had some logic occurring off instance which wasn't what we were looking for. When we dove in, we realized that Kugamon was a strong fit for our use case. We made the purchase and I can now confidently say it was the right choice. The implementation and training process was delightfully intense. We spent 3 hour a week for 8 weeks with the Kugamon team going through all of the configuration and functionality. But as a result, I finished training with a strong understanding of how everything works and how I could configured it to my use case. Kuldip, the founder and CEO of Kugamon, and Victoria, our Customer Success Lead, have made themselves incredibly available for all of our questions and queries. They’ve also helped us use Salesforce better over all. We still have a lot of work left to complete, but I have high confidence that we’ll tackle it successfully with Kugamon. They have a strong product and an even stronger team. If you’re in the market for a CPQ, I highly recommend you check them out.