Subscription Management

We have yet to implement and go-live with Kugamon, but our Sales and evaluation experience with Sahn from Kugamon was excellent. She took the time to go in deep detail of our current Sales and business process, resulting in a really rich understanding of our business needs. She listened and provided feedback to her development team when we explained that the pricing logic of the tool would not fit our business needs. She spent lots of time holding demos for our team, coming into the office and providing reference contacts so we could feel absolutely secure with our decision. I appreciate the partnership Sahn displayed in understanding our business, I look forward to continuing the relationship and a successful implementation for Neverware.

This is for the support that I got today from Kugamon. I have been working with so many package providers of all sorts. This is the first time in last 12 years when I got an almost instant response and got the issue resolved too. Thank you so much for this support you provided.

The short term plan was to "fix Salesforce" and we've come a long way, much thanks to Kugamon. The quarter end processing through our Kugamon implementation has been flawless! Everyone is loving it!

We recently integrated Kugamon software into our existing Salesforce environment. The software meets the original requirements along with myriads of "unexpected improvements" that our users and company continue to benefit from. Shoutout to Kuldip Hillyer and Renee Jones-Sparks for helping us throughout the integration efforts. The commitment, dedication, and passion that they both have for Kugamon as well us as for customers is clear and appreciated. Kuldip's highly technical knowledge and Renee's "Punisher" approach to task lists are only a few of their strengths. They were always accessible to answer questions, troubleshoot issues, and provide training to our team. We highly recommend Kugamon software for any organization looking to enhance their Salesforce capabilities.

I discovered Kugamon when searching for CPQ solutions for our VAR/Subscription Service business. We looked at several different vendors, but most were either too expensive or too complex for a company our size. I found Kugamon as a solution due to some Kugamon User responses in an online forum where I had also noticed Kuldip, the founder and CEO, providing help and solutions to Salesforce Admins/Developers. I loved that Kugamon is a native tool in SFDC, providing a lot of flexibility and room to customize. Kuldip took us through the entire implementation process, providing all the data needed to understand the product. He also provided all the tips needed to ensure we had data integrity before beginning the process to ensure a seamless integration. Any issue specific to our org that I came across, he was always happy to support in any way he could. Renee was also extremely helpful in providing the steps for migrating our historical data into the Order system and I was able to complete this heavy task sooner than planned. I also put in a feature request for updates to the quote line importer, which his team was able to turn around in just a couple of months for me. They continually release feature updates due to customer requests or through their findings as they use the tool in-house. His team’s dedication to their customers speaks volume about the product. Kugamon provides an all-in-one solution for handling quote-to-cash, subscriptions and renewals. We strongly recommend it to any organization seeking a dependable and feature-packed CPQ solution. If you need to see this tool in action, they have a Test Drive option in the AppExchange which is one of the reasons why we were able to decide so quickly on this product. They also have an extensive library of videos on their YouTube channel which walks through all of the product features along with other Salesforce Administration tutorials.